← Firma Textile

Privacy Notice

The short version: this website sets no cookies on public pages unless you choose to open the live map. We count visits using Cloudflare Web Analytics, which sets no cookies and cannot identify you. The only outside companies involved are Cloudflare, which hosts the site, and Zoho, which hosts our mailbox; both keep short technical logs. Google is involved only if you click “Show live map” (see section 4). The only personal data we receive is what you choose to send us through the contact form or by email.

1. Who we are

Firma Textile operates under the legal entity Bengü Tekstil Sanayi ve Ticaret A.Ş., NOSAB, Meşe Caddesi No:1, 16140 Nilüfer / Bursa, Türkiye. Email: info@firmatextile.com. We are the data controller for the processing described in this notice.

2. Data you send us

When you use the contact form, the details you enter (name, company, email address and message) are delivered straight into our mailbox at info@firmatextile.com, which is hosted by Zoho (Zoho Corporation B.V., Netherlands) in its EU data centre. Zoho acts as our processor under a data processing agreement. No separate email delivery company is involved. The website itself does not store your message. If you email us directly, we receive the details you include.

We use these details to answer your enquiry, send fabric samples and prepare offers. Legal bases: taking steps at your request prior to entering into a contract (Art. 6(1)(b) GDPR / UK GDPR) and our legitimate interest in responding to business enquiries (Art. 6(1)(f)).

3. Hosting and server logs

This site is served by Cloudflare, Inc. (USA) as our hosting provider (processor). Like any web server, Cloudflare briefly processes technical data such as your IP address to deliver pages and protect the service against abuse. Legal basis: our legitimate interest in operating a secure website. Cloudflare processes this data under the EU Standard Contractual Clauses and the EU-US Data Privacy Framework.

4. Cookies and analytics

Public pages set no cookies unless you open the live map described below. We use Cloudflare Web Analytics to count visits and to see which pages, countries and referring sites they come from. It sets no cookies, stores nothing on your device, and does not fingerprint you or track you across other websites; the measurement is aggregated and we cannot identify individual visitors from it. This data is processed by Cloudflare, who already host this site (see section 3), so no additional company receives it. Legal basis: our legitimate interest in understanding how the site is used (Art. 6(1)(f) GDPR). We use no advertising or cross-site tracking technologies. The staff login to the content editor uses one short-lived, necessary cookie.

Map. The contact section shows a map image stored on this website and drawn from OpenStreetMap data; showing it sends nothing to anyone else. Only if you click “Show live map” does your browser load Google Maps from Google (Google Ireland Limited, and Google LLC in the USA). Google then receives your IP address and technical data about your browser and may set cookies. Legal basis: your consent, given by that click (Art. 6(1)(a) GDPR; explicit consent under KVKK Arts. 5 and 9). If you do not click, Google receives nothing. Google transfers data to the USA under the EU-US Data Privacy Framework. Google's privacy policy: policies.google.com/privacy.

5. Where your data is processed and how long we keep it

Your message is stored in our mailbox on Zoho's EU data centre in the Netherlands, and is read by us in Turkiye, where we are established. Turkiye sits outside the EEA and the UK; that transfer is made under the EU Standard Contractual Clauses alongside the commitments in this notice, and your data is protected under Turkish data protection law (KVKK). Under KVKK the same processing counts as a transfer abroad, and it is made on the explicit consent you give by ticking the box on the form.

How long we keep it. Enquiries that do not lead to business are deleted within 24 months. Where an enquiry becomes an order, we keep the correspondence for 10 years from the end of that business relationship, as Turkish commercial law requires (TTK Art. 82), and delete it after that. You may ask us to delete your message sooner at any time.

6. Sharing

We do not sell or rent personal data. We share it only where needed to handle your request, for example with the sales agent you name or with Zoho, which hosts our mailbox, and where the law requires.

7. Your rights

You may request access to, correction or deletion of your personal data, restriction of or objection to its processing, and a portable copy, by writing to info@firmatextile.com. If you are in the EU or UK you may also complain to your local supervisory authority (in the UK, the ICO); in Turkiye, to the Personal Data Protection Board (KVKK Kurumu).

8. Changes

If we ever add features that change how data is handled, we will update this notice first and, where required, ask for your consent.